A TrustScore is a 0 to 100 score TrustEngine gives each Singapore business entity in its dataset. It is shown on business profiles on Scam.SG. A higher score means more trust signals are visible for that business.
This TrustScore is produced by TrustEngine and is not related to Trustpilot's TrustScore, which rates customer reviews on a 1 to 5 scale.
Checks that your business is registered with ACRA and that its status is live.
Looks at reviews, complaints and scam reports linked to your business.
Looks at how consistently your business presents itself and operates in public.
Looks at your website and other public online presence.
Entity
••••••• Holdings Pte. Ltd.
UEN 20•••••••K
TrustScore
68 of 100, Established
Linked entities
•••••• Logistics Pte. Ltd.
•••• Trading
•••••• Ventures Pte. Ltd.
Scam report attached
| 0 to 25 | Foundational | Early-stage businesses with limited public data. |
|---|---|---|
| 26 to 50 | Evolving | Growing businesses with increasing data presence. |
| 51 to 75 | Established | Businesses with strong, consistent data signals. |
| 76 to 100 | Institutional | Businesses with the highest volume and consistency of public data. |
A TrustScore summarises the public and submitted signals TrustEngine holds for a business. TrustEngine certifies every score. No person sets or adjusts it, which keeps it impartial. It is not a regulatory determination, a legal judgment, or advice to deal or not deal with a business.
A low score is not a finding that a business is a scam. It means fewer trust signals are currently visible. Scam reports are shown separately on the Scam.SG profile.
Step 1
Confirm the entity. Check the business name and UEN match the business you are dealing with.
Step 2
Look past the number. Read the profile details and any scam reports, not only the level.
Step 3
Allow for gaps. A new or very small business may have little public information.
Step 4
Check separately before paying. For payments or high-value deals, run your own checks as well.
The TrustScore, certified by TrustEngine, stands behind every Scam.SG Verified badge and certificate.
Claim your free profileTrustEngine calculates and certifies every TrustScore from the information available to it. No one can change a score by hand, including our own staff. A score changes only when the information behind it changes.
If a business believes its details are wrong or incomplete, it can request a review through Scam.SG. Any new or corrected information goes into TrustEngine, which then recalculates the score. We confirm the outcome by email.
The surest way to keep a score current is to keep the Scam.SG business profile complete and up to date.
Scores of 51 and above fall in the Established and Institutional levels, which reflect strong, consistent data signals. Compare businesses of a similar age and size. An early-stage business has less public data and usually scores lower.
A TrustScore reflects the information TrustEngine holds at the time of assessment. It is revised as that information changes, for example after a registry update or a new scam report.
No. Trustpilot's TrustScore is a 1 to 5 rating of customer reviews on Trustpilot. This TrustScore is a 0 to 100 score produced by TrustEngine from registry, regulatory, community and online signals for Singapore businesses.
No. A TrustScore cannot be bought. No one can change it by hand, including our own staff.
